Help Center & FAQ'S
Rejuvenate ClinicÂ
274 Ross River Road, Aitkenvale QLD 4814
Is On-Site Parking Available?Â
Yes, our clinic location offers private parking at the rear for discreet customer access and privacy. We pride ourselves in patient confidentiality and will always respect the wishes of our patients with regards to this, and expect all of our staff to share the same vales and display integrity at all times whilst working for Rejuvenate.
Are Aesthetic Treatment prices displayed on your website?Â
Our treatment prices are provided as a guide only. Every patient is assessed individually, and an appropriate treatment plan will be developed based on your specific needs, goals and clinical considerations. Following your consultation, you will receive an accurate quote for your recommended treatment plan.
Due to current Therapeutic Goods Administration (TGA) advertising requirements and regulations relating to prescription-only medicines and cosmetic treatments, we are unable to provide specific pricing or discuss individual prescription treatments over the phone, via email or through social media. Pricing can be discussed as part of your consultation, once your individual treatment needs have been assessed.
Where appropriate, treatments may be planned and completed over a period of time, and treatment packages may be available to help make your overall treatment plan more manageable and cost-effective.
As an independent, owner-operated medical clinic, our pricing may differ from that of larger chain clinics. While we may not always be able to access the same purchasing arrangements as larger clinics, we place a strong emphasis on personalised care, clinical knowledge, attention to detail and an individualised aesthetic approach. Our priority is to ensure that every patient receives thoughtful, safe and high-quality care tailored to their needs.
Do you accept Afterpay & Zip Pay?Â
Yes! Afterpay and Zip Pay are accepted for all treatments and services.
What can I do to make an urgent booking?Â
There is usually a wait for treatment bookings (totally worth the wait!). If you desperately need an appointment earlier, please contact us on 0406965605 or message our FB or Insta page and we will pop you onto our waitlist.
I'm not sure what treatment to book?Â
If you are unsure of which treatment to book for, please choose "NEW PATIENT - Consultation and Treatment" and we can decide on the day together which treatment would be best to start with for your desired outcome.
Do I have to pay a deposit when booking and what does this go towards?Â
Yes. A $50 booking deposit is required to secure your appointment.
For new patients, the $50 deposit will be credited towards your initial consultation fee.
For existing patients, the $50 deposit will be deducted from your overall treatment fee on the day of your appointment.
The deposit helps us secure your appointment time and ensures we can continue to provide dedicated appointment times for our patients.
What is your cancellation/no show policy?
Please refer to Rejuvenate Clinics Cancellation Policy here.
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Please note: If you do not cancel/re-schedule before 48hrs notice the full fee of the chosen service will be charged. No Exceptions. Our time is very valuable and not showing to your appointment without sufficient notice is not acceptable.
What are the booking requirements?Â
Please note - you will be required to provide your credit/Bank card details at the time of booking to secure your appointment.
A small deposit is required to secure some bookings.
For more information, please see our our Privacy Policy and T&C’s.